Privacy policy

Averon Dublin operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”). Our online store is powered by Shopify, which enables us to provide secure and reliable services to our customers.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase from, or otherwise interact with our Services at https://averon-dublin.com.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

“Personal Information” refers to information that identifies you or can reasonably be linked to you. It does not include anonymous or de-identified data.

Depending on how you interact with our website, we may collect the following types of information:

Contact Information
Name, billing address, shipping address, email address, and phone number.

Payment Information
Payment method details, billing confirmation, and transaction details. Full payment information is processed securely by our payment providers.

Order Information
Products viewed, items added to your cart, purchases made, and returns requested.

Communications
Messages or information you provide when contacting us through email or customer support.

Device & Usage Information
IP address, browser type, device information, cookies, and how you interact with our website.

How We Collect Information

We collect personal information directly from you when you place an order, contact customer support, or interact with our website.

We also collect information automatically through cookies and similar technologies when you browse our website. In addition, we may receive information from service providers such as Shopify, payment processors, and shipping partners that help us operate our store.

How We Use Your Information

We use your personal information to provide and improve our Services, including:

  • Processing orders and payments

  • Arranging shipping and handling returns

  • Providing customer support

  • Communicating with you about your orders

  • Personalizing your shopping experience

  • Sending updates, promotions, or marketing communications (in line with your preferences)

We also use personal information to maintain the security of our website, prevent fraud, and comply with legal obligations.

How We Share Personal Information

We may share your personal information with trusted service providers that help us operate our store and deliver our services. These may include:

  • Shopify, which powers our online store

  • Payment processors, to process transactions securely

  • Shipping and logistics providers, to deliver your orders

  • IT and analytics providers, to maintain and improve our website

We may also disclose personal information if required to comply with legal obligations or lawful requests from authorities.

We do not share your personal information with third-party advertising platforms without your consent.

Shopify may process your data according to its own Privacy Policy, which can be viewed here:
https://privacy.shopify.com/en

Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your browsing experience.

Cookies may include:

Necessary Cookies
Required for essential website functions such as navigation, checkout, and shopping cart features.

Analytics Cookies
Help us understand how visitors use our website so we can improve performance.

Advertising Cookies
Used to show relevant advertisements based on your interests, where consent is provided.

You can manage cookies through your browser settings, although disabling them may affect certain website features.

Data Security & Retention

We use industry-standard security measures, including Secure Socket Layer (SSL) encryption, to help protect your personal information.

Personal information is retained only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Under the General Data Protection Regulation (GDPR) and applicable Irish data protection laws, you may have certain rights regarding your personal information, including:

  • The right to access the personal data we hold about you

  • The right to request corrections to inaccurate information

  • The right to request deletion of your personal data

  • The right to restrict or object to certain types of data processing

  • The right to request a copy of your data (data portability)

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove the information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our website.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Store Name: Averon Dublin
Website: averon-dublin.com
Address: 2 Waterford Rd, Crobally Upper, Tramore, Co. Waterford, X91 W861, Ireland
Email: support@averon-dublin.com

Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM (GMT – Ireland Time)

We aim to respond to all emails within one business day.